Privacy Policy

At Revamp Healthcare ("Revamp Healthcare", "we", "our", or "us"), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, book an appointment, or use our prosthetic, orthotic, rehabilitation, and foot care services. This Policy is in accordance with rules and guidelines in Digital Personal Data Protection Act, 2023 (DPDP Act).

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

Information we collect

We may collect the following information:

Personal Information

-Full name
-Mobile number
-Email address
-Postal address
-Date of birth (when required)
-Emergency contact details (where applicable)

Health Information

To provide appropriate clinical care, we may collect:

-Medical history
-Diagnosis
-Referral details
-Treatment records
-Foot measurements
-Gait analysis reports
-Pressure mapping data
-Prosthetic or orthotic measurements
-Device fitting records
-Photographs or videos taken for clinical documentation (only with your consent where applicable)

Website Information

When you visit our website, we may automatically collect:

-IP address
-Browser type
-Device information
-Pages visited
-Time spent on the website
-Cookies and analytics data

How We Use Your Information


We use your information to:

-Schedule appointments
-Deliver prosthetic and orthotic services
-Manufacture customized devices
-Conduct gait and biomechanical assessments
-Respond to enquiries
-Communicate appointment reminders
-Provide aftercare and follow-up support
-Improve our services
-Maintain medical records
-Process payments and invoices
-Comply with applicable legal and regulatory obligations

Cookies and Analytics


Our website may use cookies and similar technologies to:

-Improve website performance
-Understand visitor behaviour
-Measure website traffic
-Enhance user experience

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information


We do not sell, rent, or trade your personal information

Your information may be shared only when necessary with:

-Healthcare professionals involved in your treatment
-Diagnostic laboratories (if applicable)
-Manufacturing partners involved in producing your customized device
-Payment service providers
-Government authorities when required by law
-Technology providers who support our website and appointment systems

All such parties are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain your information only for as long as necessary to:

-Provide healthcare services
-Maintain treatment records
-Meet legal, regulatory, accounting, and tax requirements
-Resolve disputes

Your Rights

Subject to applicable laws, you may request to:

-Access your personal information
-Correct inaccurate information
-Update your records
-Request deletion of information where legally permissible
-Withdraw consent for certain processing activities

Some medical records may need to be retained as required by law or professional standards.

Third-Party Services

Our website may contain links to third-party websites such as:

-Google Maps
-WhatsApp
-Instagram
-Facebook
-YouTube

We are not responsible for the privacy practices or content of these third-party websites. Please review their respective privacy policies before providing any personal information.

Online Appointment Forms

When you submit an appointment request or enquiry through our website, the information you provide is used solely to contact you regarding your appointment, consultation, or requested services.Submitting a form does not guarantee an appointment until it has been confirmed by our team.

Marketing Communications

With your permission, we may occasionally send updates regarding:

-Appointment reminders
-New services
-Health awareness information
-Promotional offers

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

Children's Privacy

Our services may be provided to children through their parents or legal guardians. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. The updated version will be published on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Revamp Healthcare
Phone: +91 9599564689
Email: info@revamphealthcare.in
Website: www.revamphealthcare.in
Business Hours: Monday–Saturday | 10:00 AM – 8:00 PM

By using our website or availing our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.